Refund Policy

Effective Date: 1st Dec 2024

At FoxFlow.in, we strive to provide the best services to our customers. This Refund Policy outlines the terms and conditions under which refunds may be issued. Please read this policy carefully before making a purchase.

1. General Policy

  • All payments made to FoxFlow.in for services are non-refundable unless explicitly stated otherwise in this policy.
  • By subscribing to our services, you acknowledge and agree to this refund policy.

2. Eligibility for Refunds

Refunds may be issued under the following circumstances:

  1. Service Not Delivered:
  • If the service purchased has not been activated or delivered within the promised timeframe, you may request a refund.
  1. Technical Issues:
  • If technical issues on our platform prevent you from using the service, and we are unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.
  1. Duplicate Payments:
  • In case of accidental duplicate payments, you may request a refund for the duplicate transaction.

3. Refund Request Process

To request a refund, follow these steps:

  1. Contact Support:
  • Submit a support ticket through our online ticketing system or email us at [email protected].
  • Provide details of the transaction, including the payment receipt and the reason for the refund request.
  1. Review Process:
  • Our team will review your request and may contact you for additional information if needed.
  • Refund requests will be processed within 7-10 business days of submission.
  1. Approval and Payment:
  • Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

4. Non-Refundable Cases

Refunds will not be issued under the following circumstances:

  • Change of mind after the service activation.
  • Incomplete or incorrect refund requests.
  • Violations of our Terms and Conditions or misuse of services.
  • Partial use of services or plans.

5. Cancellation Policy

  • Customers can cancel their subscription at any time through their account settings.
  • No refunds will be issued for the remaining period of an active subscription.

6. Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us:

FoxFlow.in
Email: [email protected]
Phone: +91 94001 75404
Website: www.ai.foxflow.in

Thank you for choosing FoxFlow.in. We are committed to ensuring a transparent and fair refund process for all our customers.